Wednesday, March 18, 2009

Daily Gripe

Hello, my name is Stu. Today my gripe is with pharmacies. I am at my doctors office and he writes me a prescription and he sends it directly to my pharmacy. What a grand solution to the prescription issue. I am so impressed and we have saved yet another tree or perhaps a forest. I'm feeling quite lousy but I drive straight to my pharmacy - Publix. This drive takes about 25 minutes.
I step through the automatic doors hop on the scales, frown and move over to the blood pressure station. I'm still alive. I walk with confidence right to the 'pick-up' window. I give them my name and smile. The gruff pharmacist (not one of my favorites at this location) grumbles they do not have my prescription. I begin with, "My doctor sent it over through the Internet."
The not so friendly pharmacist says, "Oh I haven't looked at it."
Well, if this is supposed to streamline getting your medicine it does not work. Mr. Unpersonality looks up the information. "Be about 30 minutes," he grumbles.
It always takes about 30 minutes no matter what time or what day you drop off a prescription. There never seems to be anyone waiting desperately for their drugs but it is always 30 minutes. This must be a pharmacy standard that the public is not familiar with. I am too sick to sit again and wait for my illness curing pills.
I drive home to lie on the couch still feeling like a horse whipped puppy and wait till my prescription is filled. I am not happy with this situation that should work in a timely manner. Here I am looking at progress face to face and it's not a pretty sight.


Still sickly,

Mr. Pid

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